Privacy Policy

Welcome to Midadd. This policy explains how we collect personal information and usage data, and how we use and protect it while providing a smooth and secure educational experience.

We collect specific types of information to provide the service and improve the user experience:

• Personal information: name, email address, phone number, and user role.
• Technical information: login data, IP address, browser type, and activity history within the platform.
• Communication information: messages, requests, and inquiries you send to the support team.

We use data to help deliver a high-quality service:

• Activate accounts and personalize the learning experience.
• Provide technical support and communicate important updates.
• Improve content and features and analyze overall platform performance.

We do not share your personal data with external parties except when strictly necessary for defined purposes and with clear consent, or when required by law.

• Technology partners who help us host the platform and analyze performance.
• Legal authorities when legal requirements must be met or our rights must be protected.

We rely on advanced security standards to protect your information, including encryption in transit and at rest, employee access verification, and regular system reviews.

We use cookies to improve the user experience and understand your preferences while visiting the platform. These files may include:

• Performance cookies that analyze page usage and improve the learning experience.
• Preference cookies that save display and language settings.

You have clear rights regarding your personal information, including:

• Access the data we hold about you.
• Request correction or updates to inaccurate information.
• Request deletion of personal data when it is no longer needed to provide the service.

We may update this policy from time to time. We will publish the latest update date at the top of this page, and we encourage you to review the policy regularly.

If you have any question about this privacy policy, you can contact us by email or through the Midadd support team.

Email: info@desitech.eu